Terms & Conditions

These terms and conditions apply to the use of this website. In using this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website.

PRICE

  • The price for any goods stated by Roman Blinds Direct Limited on this website is inclusive of GST.
  • Purchase prices are given in New Zealand dollars (NZD) unless otherwise stated.
  • Prices displayed on the website are subject to change without notice.
  • Prices for items are fixed once your order has been accepted. Subsequent price changes either up or down will not be retrospectively applied to accepted orders.
  • The purchase price is for goods supplied and packed and is inclusive of freight and insurance.
  • Payment will only be accepted by Poli pay, credit card or internet bank transfer.
  • Roman Blinds Direct accepts the following credit cards: MasterCard andVisa
  • The name that will appear on your statement will be Roman Blinds Direct Limited
  • Orders will be processed only after receiving proof of payment into our bank account.
  • Customers are required to pay in full in advance for any goods.
  • All transactions are made in NZ Dollars

ORDERS

Online orders are only accepted through this website.Roman Blinds Direct Limited will endeavour to supply orders placed and accepted on this website; however order placement and acceptance do not constitute an obligation on Roman Blinds Direct to supply. Roman Blinds Direct reserves the right to cancel any order without notice. Roman Blinds Direct Limited’s obligations will be limited to the protection provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

DELIVERY

  • All prices quoted on our website include freight, within New Zealand
  • Delivery to sites outside New Zealand will be quoted for separately.
  • The customer must inspect the goods immediately upon delivery and in all cases must inform the company in writing within seven days of the delivery date of any damage, shortages or non-delivery of goods.
  • All products are manufactured to order with an average manufacturing time of 14 days, plus 2-3 days for delivery from our factory. Customers will be individually advised of the expected time frames upon receipt of each and every order.
  • All information in this website is provided to our best ability. However, customers are at all times responsible for selecting the product(s) they require.

PRIVACY POLICY

We have put in place the following policy to protect your personal information. By using our website and/or providing information to us, you consent to the policy. In this policy, “personal information” means information about an identifiable individual.

WHAT PERSONAL INFORMATION DO WE COLLECT

You may give us personal information about yourself, such as your name, address, email address, credit card details and telephone numbers, when you purchase from us. When you visit our website we may collect more personal information, such as the address of your Internet service provider, the name of the web page directing you, and your clicks and activity on our site, through Google Analytics. Google Analytics data will be deleted automatically after 26 months.

HOW DO WE USE YOUR PERSONAL INFORMATION

We may use your personal information to process your transactions, to administer your account, to help us to develop our website to be more available and user friendly to our customers, and for any other use which you may authorise. In addition, we may use your personal information to promote and market our products and services. It is your right at any stage to request us to stop sending promotional material to you.

WILL WE DISCLOSE YOUR PERSONAL INFORMATION TO OTHERS

We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, or sending mail and emails. They will have access to your personal information needed to perform these services, but we will not authorise them to use your personal information for other purposes. We may also disclose your personal information where such disclosure is required by law.

HOW CAN I ACCESS MY PERSONAL INFORMATION

You can contact us via email and we will supply you with a copy of your information within one month. You can request that we correct it or erase it. You can complain to the ICO if you believe we are mishandling your data.

COOKIES

Our website uses a technology called cookies. A cookie is a small element of data that our website may send to your computer. Any such cookie is typically stored on your computer’s hard drive and permits our website to recognise you when you return. Our use of cookies helps us to provide you with a better experience during your use of our website. You may configure your web browser to not accept cookies, although you may experience a loss of functionality as a result.

SECURITY

We take security seriously, and have taken steps to ensure your personal information is secure. C redit card information is handled by Paypal, a world leader in online credit card processing. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.

WHAT ABOUT LINKS TO OTHER WEBSITES?

Our website may contain links to other sites that are not under our control. We have no responsibility for linked websites, and provide them solely for your information and convenience. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or warranties about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk.

EMAIL COMMUNICATIONS

We are committed to full compliance with the Unsolicited Electronic Messages Act 2007.

You can subscribe to promotional and marketing email communications from us. By subscribing to our email communications, or otherwise providing us with your email address, you consent to receiving emails which promote and market our products and services from us from time to time. You can unsubscribe from our email communications at any time by clicking the “Unsubscribe” link in any promotional or marketing email received from us, or by emailing us an asking to be unsubscribed. Once you have unsubscribed from our email communications, we will remove you from the corresponding marketing list as soon as is reasonably practicable. We use email open and click tracking including cookies, a single pixel image for tracking and link redirects for tracking clicks, for us to get a better understanding of which email communications are of most interest to you so we can provide you with a better experience by sending relevant and interesting email communications. If you have any concerns or complaints regarding emails received from us, for example if you are receiving unwanted emails or are not the intended recipient, please call us on 0800 774 822 or email us at info@romanblindsdirect.co.nz

POLICY CHANGES

We may review this policy from time to time and will notify you of any changes by posting an updated version on our website. Your use of our website following any updates constitutes acceptance of this policy as amended. We recommend you regularly review the policy when you visit our website.

TERMINOLOGY

In these terms and conditions, the expressions “we”, “us” and “our” are a reference to Roman Blinds Direct Limited.  “Business days” means Monday to Friday, excluding Public Holidays.

INFORMATION SERVICE

All information provided by us pursuant to these terms and conditions is provided in good faith. You accept that any information provided by us is general information and is not in the nature of advice. We derive our information from sources, which we believe to be accurate and up to date as at the date of publication. We nevertheless reserve the right to update this information from time to time. In addition, we do not make any representations or warranties that the information we provide is reliable, accurate or complete or that your access to that information will be uninterrupted, timely or secure. We are not liable for any loss resulting from any action taken or reliance made by you on any information or material posted by us. You should make your own inquiries and seek independent advice from relevant industry professionals before acting or relying on any information or material, which is made available to you.

DISCLAIMER

We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website. Nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website. To the extent permitted by law, any condition or warranty that would otherwise be implied into these terms and conditions is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods, (ii) the repair of such goods, (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods or (iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services, (i) the supplying of the services again or (ii) the payment of the cost of having the services supplied again.

EXCEPTION TO DISCLAIMER

The disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

SPECIFIC WARNINGS

You must ensure that your access to this website is not illegal or prohibited by laws that apply to you.  You must take your own precautions to ensure that the process, which you employ for accessing this website, does not expose you to the risk of viruses, malicious computer code or other forms of interference, which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system, which arises in connection with your use of this website or any linked website.

While we have no reason to believe that any information contained on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this website updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of the information contained on this website.

Responsibility for the content of advertisements (if any) appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements (if any) does not constitute a recommendation or endorsement by us of the advertisers’ products, and each advertiser is solely responsible for any representations made in connection with its advertisement.

COPYRIGHT

Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1994 and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:

Adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or Commercialise any information, products or services obtained from any part of this website; without our written permission.

TRADEMARKS

Except where otherwise specified, any word or device to which is attached the TM or ® symbol is a registered trademark. If you use any of our trademarks in reference to our activities, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trademarks: in or as the whole or part of your own trademarks; in connection with activities, products or services which are not ours; in a manner which may be confusing, misleading or deceptive; in a manner that disparages us or our information, products or services (including this website).

RESTRICTED USE/PASSWORD USE

Unless we agree otherwise in writing, you are provided with password access to this website only for your personal use. You are not authorised to give your password to any other party. You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from this website.

 

SECURITY OF INFORMATION

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information that you transmit to us. Accordingly, any information that you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information. You should never share your secure information and/or password and identifier with any other person.

TERMINATION OF ACCESS

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

GOVERNING LAW
These terms and conditions are governed by the laws in force in New Zealand.