Guarantee

We are so sure that we will produce the perfect blinds for your home, if you are not happy with the quality of your blinds, we will correct any issues you may have.

With more than 40 years in the business, we know blinds inside out so if we feel there may be issues with the choice you have made we will contact you to endeavour to rectify any issues before your blinds are manufactured. Please do read our Terms and Conditions along with our Returns and Refunds Policy.

Provided you follow the simple process outlined in the installation and measuring tutorials, we are confident that you will get the exact blinds you are after.

Roman Blinds Direct is a New Zealand company, and we are on call ready to answer your questions. You can call us free on 0800 774 822, and we’ll help you get the best blinds in the country.

 

PRIVACY

We recognise the need for you to have complete confidence in our ability to protect your privacy.

If you subscribe to our newsletter and provide us with your details, we will not distribute, sell, or rent any information about you to anyone else.

Any communication from us to you will be sent to your email address via an unsecured internet connection. Consequently, confidentiality of emails cannot be guaranteed. However, we will not use email to send personal information unless you specifically request it.

Under the provisions of The Privacy Act 1993 you are entitled to request access to the personal information that we hold about you and to request that it be corrected if necessary. If you’d like to request a copy of the information we currently hold about you, please contact us.

All names and email addresses collected by us are stored in a password protect file on our server. If you wish to modify the information you have provided us you can send an email to bernie@romanblindsdirect.co.nz or contact us.

If you have any questions at all about our privacy policy, please contact us – FREE 0800 774 822.