Useful Tips and FAQs

Tips

Always measure in millimetres (this is most important)

Always print off the easy to follow measuring instructions

If you need help we are only a phone call away on 0800 774 822

Watch and/or read the tutorials if you are unsure how to measure

With inside fitting blinds make sure the window handle doesnt obstruct the blinds operation

Ordering samples is an easy way to ensure you see and feel the product before you purchase

Check out our tutorials page at for more help.

FAQs

How long will my blinds take?

What can we do if the blinds aren’t right?

How do I know my details are secure?

Can I get a sample before I order?

Will I save money by buying Online?

Are there any extra costs?

Who do I get to install my blinds?

 

How long will my blinds take?

We will deliver your blinds via courier within 21 working days. The entire process takes 15-20 working days. If there are any unexpected delays with your blind choice we will contact you.

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What can we do if our blinds arent right?

Call us on our freephone 0800 774 822 and we will work with you to put the situation right.

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How do I know my details are secure?

At Roman Blinds Direct , we value people’s privacy. Please click here to view our privacy policy.

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Can I get a sample before I order?

Yes you can! When you begin the making a roman blind process you will have the chance to order James Dunlop Bonny fabric samples. There is a minimal charge for this service.

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Will I save money by buying Online?

 As the manufacturer, we are able to offer our service direct to you. That means there is no retail store and no middle man. This means simply that you will save money!

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Are there any extra costs?

We include freight, GST and all accessories to allow you to fit your blinds. If you wish to have more specialised features such as brass fittings or other types of accessories , you can give us a call on our freephone 0800 774 822 and we can assist you. These costs would be additional. You may prefer to hire a professional installer, this will be at your own cost.

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Who do I get to install my blinds?

We suggest using the following companies (at your own expense) House Doctor, Green Acres, Hire-a-Hubby or find a local builder in the Yellow Pages

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